Taste Trail Foods store policies

Privacy policy

We collect the contact details you provide in enquiries and orders, your delivery address, order details and, if you choose a Taste Trail account, your account information. Our service providers may process technical information to operate and protect the website.

We use this information to process orders, arrange delivery, respond to enquiries, maintain your optional account and meet our legal obligations. Marketing messages are sent only with your consent.

Information needed to fulfil these purposes may be shared with our website, payment, delivery and email providers. Payments are processed by Stripe; full card details are not stored by Taste Trail Foods. Delivery services may receive your name, address and contact details. We do not sell your personal information.

Essential first-party cookies and browser storage keep your shared basket, account sign-in and payment functionality working. Your basket is also held securely by our website service. Blocking essential storage may affect these features.

Cookie policy tt-family-meta-2026-10-22-v2 covers Taste Trail Foods, Golden Kernel Co, Yan & Yum, Frobite and Immunis. Accept marketing explicitly permits the disclosed Meta marketing purpose; Reject optional keeps marketing off. Necessary cookies are always on. No analytics category is used. Meta marketing runs only for visitors who accept it, and only on selected general pages of all five brands (home, about, shop and flavours; the Immunis home page only), never on product, health-related, basket, checkout, account, form, search or other sensitive pages. It runs in a short-lived isolated frame, removed within about 10 seconds or on any page change, that sends Meta a page view without the page address, referrer or customer details; Meta still receives browser, device and IP information and can tell which family website is open. Choices are kept per website and carried between sites through our own menus. A withdrawal applies at once on that website and its open tabs, and on menu-linked sites from their next page (a frame already running there ends within about 10 seconds); a withdrawal made offline reaches other sites after reconnecting. Sites visited directly without our menus keep their own separate choice. Meta's own platform eligibility checks for this setup are not verified. No automatic matching, Conversions API, campaign or payment events are used. An old site-improvement acceptance never enables marketing. Valid older refusals retain their original decision date and expiry.

With your permission, Meta marketing shares selected general visits, browser/device information, IP addresses and a temporary in-memory event identifier with Meta for Facebook and Instagram advertising and measurement. Meta receives the visited website’s guarded /marketing/meta-context address, not the actual content page address, product name or referrer. This is not anonymous data. Meta may process information overseas. Immunis remains limited to its initial home view; its about, FAQ, shop, product and contact in-page views are not measured. Health and sexual-interest activity, mixed baskets, checkout, payment, transfer tokens, accounts, contact forms, searches and unknown views are excluded. Masking an event as generic does not make sensitive activity eligible. No email, phone or name matching, automatic form collection, server advertising uploads or newsletter lists are enabled. Withdraw anytime in Cookie settings; each domain variant keeps its own choice, carried only through secure store links.

We store the preference, original decision date, policy version and fixed 180-day expiry in your browser. Store-switch links carry a separate preference securely with your basket transfer, without putting it in the address. Switching stores does not renew consent or make basket combination a consent decision. Missing, invalid or expired choices keep marketing off; Global Privacy Control is respected as an opt-out. We do not replay browsing from before consent.

Use Cookie settings to change or withdraw your choice at any time. Changes apply immediately on this site and its open tabs, and travel on your next store switch. A direct visit to a different brand address cannot read another domain’s browser storage, so it may ask separately. An older acceptance does not automatically cover the whole family.

Open Cookie settings

Newsletter signup is a separate request for news and offers from the brand named beside that form, not permission for other brands or advertising cookies. We don’t sell your email address or share it for other companies’ marketing. Trusted providers help us manage and send our emails. This implementation stores newsletter requests in Lovable Cloud, with the named brand, source, notice version and permission date; no newsletter sending provider or unsubscribe-link service is configured yet and no subscribers’ email addresses are sent to Meta. Unsubscribe anytime by asking through our contact page; tell us the email address and brand you wish to stop hearing from. A sending provider and working unsubscribe/suppression process must be set up before marketing emails begin.

We take reasonable steps to protect your information and retain it only as needed for these purposes or legal record-keeping. Some providers may process data overseas. Contact us for information about providers, or to request access, correction or deletion where permitted by law.

Privacy questions or complaints: info@tastetrailfoods.com.au. If your concern remains unresolved, you can contact the Office of the Australian Information Commissioner.

Terms & conditions

Prices are shown in Australian dollars. Review the products, quantities, gift boxes, delivery charge and final total before paying. Guest checkout is available; a Taste Trail account is optional.

Each optional Immunis gift box costs $10 and is associated with one jar. You can choose up to one gift box per jar.

Check the product page and the label on the product you receive for ingredients, nutrition, allergens, directions, warnings and storage information before use. Packaging and product information may change. Contact us if anything is unclear.

Please enter accurate contact and delivery details. Contact us promptly if you need to correct an order. Changes may not be possible once it has been dispatched.

Nothing in these policies excludes or restricts your rights under the Australian Consumer Law, including applicable consumer guarantees. Questions about an order: info@tastetrailfoods.com.au.

Shipping & returns

Our shared checkout accepts Australian delivery addresses. For international shipping, contact us to arrange delivery before ordering.

Products from all Taste Trail brands share one basket and one shipping charge. Free shipping applies to orders of $60 or more. Below $60, the shipping charge is shown before payment.

Delivery times vary by destination and courier. Contact us if you need an estimate or assistance with a delayed parcel.

Food and supplement products cannot be resold once they have left us, so change-of-mind returns are not accepted. This does not affect your rights if a product is faulty, damaged, incorrect or otherwise fails an applicable consumer guarantee.

If something is wrong, email info@tastetrailfoods.com.au with your order number and a description of the issue. Photos can help us assess the problem. We will arrange the appropriate remedy under Australian Consumer Law. Contact us before returning any items.